PUBLIC WEBSITE

Privacy notice

Last updated: 20 September 2026

This notice covers the public Kadpex website and its contact form. It does not describe the separate data-processing terms that will apply to estate agencies using the Kadpex application.

Information collected through the contact form

If you contact Kadpex through the website, we receive the information you choose to provide, including your name, agency, email address, optional phone number, reason for contact and message. We use that information to review and respond to your enquiry and to manage any related follow-up.

How contact submissions are handled

Contact submissions are sent through a server-side Kadpex contact service and delivered to the Kadpex Support mailbox. The form uses validation, rate limiting and anti-bot controls. The service may process limited technical information, such as an IP address, to protect the form against abuse and repeated automated submissions.

Technical hosting data

Our hosting and infrastructure providers may process standard technical information needed to deliver and secure the site and contact service, such as IP addresses, request timestamps and diagnostic logs.

Cookies and analytics

Kadpex does not currently add advertising or analytics cookies to this public site. If analytics or other non-essential tracking is introduced later, this notice and any required consent controls will be updated first.

Marketing

Submitting a contact enquiry does not by itself subscribe you to marketing communications. If Kadpex introduces marketing subscriptions later, they will be presented separately.

Application and pilot data

Kadpex is being engineered around a customer-controlled identity model for estate-agency end-client workflows. The production design keeps the reversible link to client names, email addresses and phone numbers inside the agency-controlled environment while central Kadpex works with opaque, agency-scoped references and minimum operational state.

The goal is to avoid creating another central copy of an agency's client identity database or requiring a raw CRM dump. Customer-side systems remain responsible for resolving the real client behind an opaque reference when an identity-bearing action is required.

Tokenised or pseudonymous information can still be personal data depending on context and re-identifiability. Kadpex may also process limited business-account, authorised-user, billing, support and security information needed to operate the service. Before public customer onboarding, the final commercial privacy, data-processing and retention terms will reflect the live architecture and provider setup.

Contact

Privacy and website enquiries can be sent through the contact form on the Kadpex website or to support@kadpex.com.

Changes

This notice will evolve as the public website and pilot programme develop. Material changes will be reflected on this page with an updated date.